We have a 14 days return policy.

We will give you a refund by the same payment method you used within 14 days after your returned item(s) is received. If an order is returned after these 14 days, without it being approved by RUE, it will not be accepted.

The item(s) must be in original condition with the original packaging and all tags attached. Any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments. We cannot accept garments that have incurred any makeup stains or that smell of perfume. Garments that are not in a condition suitable for resale will not be accepted.

  • Please note that all cost regarding shipping is non-refundable.